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HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend If you are using a notebook computer, go to HP Customer Support -Contact for further assistance. They add references in the Registry for modules which they use, and these references fail to be removed, leaving Windows unable to find the files apparently needed for CD devices at Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading... have a peek at this web-site

For any other error, refer to the information that is provided with the error code. Figure : Device Manager: DVD/CD-ROM drives If DVD/CD-ROM drives is not in the list, skip to Resetting the computer power. Sign in to add this video to a playlist. Sorry for the spelling mistakes, if any :). http://support.hp.com/us-en/document/c03370738

Cd Drive Not Working Windows 7

note: The name for the software reinstallation option may vary between computers. videomarketing5000 153,558 views 3:37 How To Clean A DVD Burner Laser (very cheap and easy) - Duration: 5:52. Gechlik 415 articles Karl L. To reset the drive, follow these steps: Press and hold the power button for 5 seconds to turn your computer completely off.

  • Once you have checked the BIOS for problems, use the Hardware and Devices troubleshooter to check the hardware for problems.
  • Open Device Manager, highlight and remove the CD-ROM currently installed by pressing the delete key.
  • If the CD-ROM works in Safe Mode but not in normal Windows, it's likely another program is running that is causing the issue or that the drivers are corrupt.
  • In Device Manager, click Action, select Scan for hardware changes, then wait for Windows to find and install the CD/DVD drive.
  • Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading...
  • On Vista machines, Run is accessible through Accessories.
  • After CyberLink Power2Go has been uninstalled, restart the computer.
  • Or maybe the DVD drive is region locked.
  • Try the above recommendations again.

In other words, something is unplugged or there is an issue with something like a surge protector. Double-click DVD/CD-ROM drives to expand the category. Turn off the computer, unplug all cords from the computer, then press the Power button for five seconds. Cd Drive Not Reading Disc Resetting the computer power can fix this problem.

If a System Restore does not resolve the problem, you can use HP Recovery Manager to return the computer software configuration back to its original state. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... Use the arrow keys to navigate to the Storage tab. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) The device is not working properly because Windows cannot load the drivers

Reboot the computer to reinstall the CD-ROM drive. Cd Rom Not Working Windows 10 Use the arrow keys to select Device Configuration, then press Enter. Confirm the deletion by clicking Yes. If that doesn’t work, it is time to resort to the DVD emergency eject.

Dvd Drive Not Working Windows 10

Working... http://support.hp.com/us-en/document/c03370738 Step four: You have ruled out power and system connections. Cd Drive Not Working Windows 7 A copy of the registry has been saved for back-up purposes to the Documents folder. Cd Drive Not Working Windows 10 note: Disc recording software applications that come with HP and Compaq computers are made to recognize only the original CD/DVD drives that come with the computer.

Yes No Send us feedback Feedback shows invalid character, not accepted special characters are <> () \ Send Feedback Sorry, our feedback system is currently down. Check This Out Step 2: Replacing the PxHelp20 registry value Use the following steps to replace the PxHelp20 registry value: In Windows, search for and open regedit. A new LowerFilters value containing PxHelp20 is listed in the Registry Editor window. Click the Firmware link and look for any available CD/DVD firmware updates (for example: HLDS CH10L DVD-R/RW drive firmware update). Cd Drive Not Working Windows 8

Here I can see my CD burner but not my DVD burner. Be careful not to slide skin along any interior metal edge of the computer. If the CD/DVD drive is listed as normal, with no special icons , Windows is detecting the drive but other software used to burn discs may not be detecting the drive. Source In Windows, search for and open regedit.

Installing software that can burn discs, some music software, and some DVD authoring/decryption software can cause these types of problems. Cd Drive Not Showing If a CD/DVD drive name is listed in BIOS, the BIOS recognizes the device and the problem is most likely software-related. Ask the community!

Step 5: Testing for CD/DVD drive failure If you suspect that the drive may be bad after using the previous steps, test the drive to see if the hardware has failed.

For more instructions on how to disconnect and reconnect the CD, DVD or Blu-Ray drive, refer to the Dell knowledgebase article Instructions to Download and View Manuals. If a System Restore does not resolve the problem, you can use HP Recovery Manager to return the computer software configuration back to its original state. Press the Esc key again, press Enter, then press Enter again to Ignore Changes and Exit. Dvd Drive Not Detected In the Search box, enter your product name/number (for example, Pavilion p6230f), then click Search.

The following procedure is an example of how to correct a No burner is currently available message in CyberLink Power2Go. Required fields are marked *Comment Name * Email * Website Categories Featured Articles (6) Linkyopedia (49) 3D Printing (8) Blu-ray, CDs & DVDs (10) Data Tape (1) Flash Memory (2) Hard If a CD/DVD drive name is listed in BIOS, the BIOS recognizes the device and the problem is most likely software-related. have a peek here Figure : Select program to reinstall Follow the on-screen instructions to reinstall CyberLink Power2Go.

If the drive cannot be enabled, a required software service or driver is disabled or not functioning properly. Replace the cover and plug in the power, keyboard, mouse, and video cables. CD/DVD only) - Duration: 3:50. Windows checks for problems.

This is particularly true with external drives. Click Next. Ask the community! To correct the problem and allow the software to detect the drive again, uninstall the CD/DVD recording software, restart the computer, reinstall the disc recording software, then restart the computer again.

Maybe you don't have the right software installed to play DVDs ? Then select Device Manager. Subscribe to Our Newsletter Email: Advertisement Scroll down for the next article © 2016 MakeUseOf. I run my own consulting company, manage AskTheAdmin.com and work a full 9 to 5 job on Wall Street as a System Administrator.

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